After you’ve created your account, there are two main ways of getting help from Canadians.
On Haven, Canadians post offers and refugees post requests
By posting a request, you are asking for help with a specific task. Once your request is posted, Canadians will be able to send you a message if they are able to help you
Once you have accepted a Canadian’s response, it’s a match and we put you two in touch!
Canadians post offers for help on Haven. Once you make your account, you’ll be able to see these offers on the Discover page. You’ll also be able to filter these offers by location, by offer type, and by Canadians whose offers match your requests.
Once you’ve found a Canadian that you want help from, you can respond to their offer. Once that Canadian has accepted your response, it’s a match!
There are so many ways that you can get help from Canadians on Haven
Read more about the types of help you can get
We’ve made it easy to start using our platform. We’ll need some info to create your profile, and then you’re off to the races!
The most important part of account creation is your ID verification. To ensure the safety of both Canadians and refugees, all users on Haven are ID-verified. We work with our awesome partners at Certn to make this happen
Read more about creating an account here
Once you create an account, you’ll see three screens