Once your account is created, you don’t need to wait — you can reach out directly to refugees on the Discover Page and offer your help.
Create Your Account
Tell us how you'd like to help and what times work best for you.
Reach Out
You can message several refugees and let them know you're available to help. Sometimes people don’t respond right away — that’s okay. Try more than one!
Write a Kind, Personal Message
When you reach out, explain:
This helps build trust and shows that you're serious.
"Hi. I can help. Let me know."
🟡 Why it’s not great: It’s short, impersonal, and doesn’t explain who you are or how you can help.
Hi Maria!
I saw your profile and I’d love to help you practice English. I’m originally from Vancouver and I’ve worked with newcomers before. I also love chatting about Canadian culture and helping people feel more confident.
If you're free sometime this week, I'd be happy to schedule a short video call. Let me know what times work for you!
– Mark
If the refugee accepts your message, you’ll be matched! You can then chat freely on the platform.